[Resolved]  HDFC Bank — force and threatening me to take insurance, for home loan cheap behaviour worst customer service

Address:

Chennai, Tamil Nadu, 600097

Loan number :[protected]
I have applied home loan in hdfc salem, tamilnadu branch and got approved. To be frank the staff behaviour is really worst and they does know process. They will ask you to round for small things.in my case it happened many times. I have the worst think is at the time of disbursement. They are thinking that if say any at last moment borrower accept. I came to know that insurance is optional but they told its compulsary for your property. If property is in risk then why should you approved the laon or at the time of inspection you would rejected. Last moment manager told if you are intrested you can avail the loan else we can cancel.
I mean you have to insurance compulsary otherwise will cancel your loan.
Their grivience system also very worst. I have raised level 1 complaint many times but not able raise level 2 complaint because again and again asking me to raise level 1 complaint.
The hdfc home finance people thinking that borrowers are begger and staff are giving the loan from their pocket.