[Resolved]  HDFC Bank — Foreclosure of the personal loan

Address:

Mumbai City, Maharashtra

This is regarding my personal loan[protected], which I want to foreclose as I have to apply for a home loan. I visited the branch for the foreclosure procedure, but I was told that I can not foreclose the loan before paying 12 EMI's. This is contradictory to the information I was given at the time of applying for the loan. The Executive who assisted me at that time told me that after 6 months I can foreclose the loan. Since my home loan procedure is getting affected because of this wrong information/false commitment and I can not even cancel my housing loan as I have already done the registration. I am a very old customer of HDFC and have been using HDFC products since long time, but because of this incident I feel being cheated. I would like to request HDFC to please look in to it ASAP and allow me to foreclose my personal loan. Please let me know the procedure for the same and I will cooperate with any official process, I am even ready to pay the penalty charges if it helps to close matter early. I have written this same request to HDFC at "[protected]@hdfc.com" on 28th Feb 2015. I have received the auto generated reply with the request number to my mail "[protected]" saying I will get a call back within a 1 day but so far I have not received any call. This is really frustrating considering I am stuck financially with the home loan procedure.