HDFC Bank — Fraud transaction in my bank account

My name is Shahzad Ahmad and bank account number is [protected]. There were four fraud transaction happened in my account on 4/9/2023 and 5/9/2023. As soon as I checked the online bank statement on 5/9/2023, I called bank customer service and raised the complaint, complaint number is MUMP[protected] and also I complained it to National Cyber Security. I am using your services since long time and did not face this type of challenge. Kindly help me in this as customer service told me that complaint has been closed. I am not happy with cuatomer service as this is the first time I have felt that you do not care for customer. When last time I talked with customer supervisor, he forgot to mute the call and said to his collegue that nothing will be happened.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information