[Resolved]  HDFC Bank — fraudulent advertisements of offers that don't exist on hdfc website

Address:Pune, Maharashtra, 411060

On hdfc website it was mentioned that there is 5 times reward points for hdfc credit cards, reading that i used my credit card in spite of the fact that it was costing me more. I just used credit card for the sake of more reward points otherwise would have used my cheque for transaction where i would have not been charged single penny extra. After doing the transaction hdfc never gave me extra reward points. It's been more than 3 months that am chasing with them with no fruits. They just say the offer is not valid, my question is then why are they still displaying that offer on their website, its just to cheat customers.

I am finally now closing all my bank accounts and credit card with hdfc. No other resolution expected from hdfc. Worst customer service.

My number is [protected].
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 18, 2017
Sudhir 98533's response
Kindly Amb refund of my account
Verified Support
Jan 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir my account number - [protected], Name- Sudhir Kumar das
Sir kindly request to you reverse AMB charges in my account
So I will menten the account minimum balance.
Hi team,

I don't know why 177.00 rs. Got deducted for '3rd party cash txn inc gst 041217-mir[protected]' on 12th aug 2017 from my hdfc bank account, please explain me this properly else refund my money back.

My account number :[protected]

Savings account no.: [protected], churchgate.

This is a salary account.

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