[Resolved]  HDFC Bank — Harassment, abusive and threatening calls from recovery agents.

Address:Mumbai City, Maharashtra

Dear Sir/ Madam, I had a credit card of HDFC bank in 1998/ 2000. I used the card and payed the dues on time. After a while due to financial issues I could not pay the money. Now in 2015 I am being harassed by these recovery agents. I am getting abusive threatening calls from different landline and mobile numbers. The same calls are been made to my wife and my In laws landline. I have also made a official police complaint at colaba police station, N.C number-833/15 by me and 834/15 by my wife. The calls are made to my wife are in late evenings. Despite of making an official complaint to the police no step has been taken and repeated calls are still been made. It is causing mental stress and harassment to me and my family as the nature of the calls are very rude, abusive and threatening. I request to you look in to this matter at the earliest. Regards
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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