[Resolved] HDFC Bank — Harassment & misbehaviour with customers | |||
I availed a personal loan (No : 3529465 ) from hdfc bank. I was prompt in repayment of dues. For the past three months, due to my personal problem i was unable to pay my due on date. Yet i managed to pay the dues within 10 days from the actual due date. But, hdfc bank sent agent to my home and started harassing me and my husband . My actual due date is 7th of every month. On december 2014 my emi bounced and a agent named mr. Kannan s came to my home and shouted like anything and spoke illegal words. I told him that i will pay day after tomorrow. He accepted and went from my home. The next day he came and started harassment. He saw my children and asked me " you know to [censored], but don't know to pay the money you owe". I don't know what i will do if you fail to pay within an hour. I was very much ashamed of this word and was about to commit suicide. But now living for my children. Hdfc bank collection agents are not gentle . They are very rude and don't know how to treat customers, especially lady customers. Was this information helpful? | |||
Jan 22, 2016 Complaint marked as Resolved They called me and assured to take necessary steps to take action against the executive who misbehaved. | |||
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Agent ID : KANN140477
Agency Name : Excel - Trichy