[Resolved]  HDFC Bank — harassment from the bank

Dear Sir, This is to bring to your kind notice that I Mahavir Singh Sikerwar holder of credit card number i would like to draw your immediate attention towards sheer harassment calls by the HDFC bank and its employees I had a credit card and due to my financial crises because of loss of job and sudden medical emergency.i was unable to pay the amount and went for settlement instead when I spoke to the bank i clearly stated my condition and told that I will be able to pay the amount in minimum term of two year they initially did not agree but later agreed to a term of 15 months. I was in regular touch with the senior manager from the bank and he only stated the same and intimated me about the settlement on his words i started paying the amount of Rs 8k per month.god only knows being in this financial crises how I was paying the payment. i didn't get the letter of the settlement through any registered communication Generally followed by the bank(one can check the records as no receiving of mine)an executive brought after some time as and to my surprise the time period mention was 8 months the fraud with me had already started from the bank side as when i called up the bank official(name i didn't remember)they told that it is only on paper and once you start paying the amount you can extend the period later that is not a big issue. An employee is the face of a organisation and cannot mislead the customer for its immediate gains the bank kept on asking me payments after eight months also and didn't even mention one time that all payments done till date are NULL AND VOID.so even thought that yes the commitment done by the bank official was correct.i completed the full payment of the settled amount in 15 months by that time the bank kept quiet at time of receiving the amount After a period of six month they have started harassing verbally and mentally to myself and my wife they say that all the payments till date are NULL AND VOID they used abusive language to my pregnant wife which is very shameful.I would like to say that sir, that aim absolutely not in a condition to pay a single penny as aim jobless with no source of income more over I have also been cheated very badly by the bank.i would request you to please take the matter to the bank and resolve it immediate NOTE:Mail already send to the grievance of the bank but satisfaction received Regards Mahavir singh sikerwar