[Resolved] HDFC Bank — Harrassment for fraud transaction | |
A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments. Was this information helpful? | |
Sep 14, 2021 Complaint marked as Resolved No steps taken, but after this complain, recieved a threatening call and notice from bank. HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 05, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. and the registered email ID for us to help you with the solution. -Anay HDFC Bank Customer Assistance | |
 2 Comments | |
Comments
Recieved a threatening call for payment. Threated me to come home and grasp me by Rakesh Yadav phone number [protected]
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Yesterday I raised a complain and today I recieved a threatening call from your recovery agent. His name was Rakesh Yadav recieved a call from [protected]. Because of this issue I had a panic attack and had to visit emergency medical service. Please look into issue.