[Resolved]  HDFC Bank — Hdfc Bank AMB deduction without information

Address:New Delhi, Delhi, 110041
Website:netbanking.hdfcbank.com/netbanking

I am Ravinder Ludhiarich. holding acc. no. [protected] (branch - Sector14 Gurgoan, haryana), without any information amb charges are deducted from my account.

At the time of opening the account, they said, it's a salary account and the minimum balance can be 0 rupees. however, after leaving the job, hdfc converted my salary account to a regular savings account automatically without informing. the problem is, they didn't inform me the minimum balance i should keep on the account. according to reserve bank guidelines, every banks are required to inform the customer about the minimum charge he should maintain prior in his a/c to levy penalties.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Still no reply from HDFC bank...i am a 10 year old customer and mine is a prime account and still no action is been taken till now...this shows how HDFC bank services are going down day by day...i will recommend everyone to close their account with HDFC
Dear Customer,
The charges levied are as per the schedule of charges . Please find attached below the link for the schedule of charges applicable to your account.

http://www.hdfcbank.com/personal/fees_charges/fees_charges

As a one time service gesture we have reversed Rs 1550.25 and the reversal will reflect in your above account in the next one to two working days.

Incase you have any further queries, please get in touch with our Branch Manager Mr Anand Gupta at anand.[protected]@hdfcbank.com
Trust the above resolves. We Thank you for banking with us.
-Anay
HDFC Bank Assistance.

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