[Resolved] HDFC Bank — HDFC Bank Amount wrongly deducted under DC INTL POS TXN MARKUP + ST

MayuriUdel

from Mehsana, Gujarat

Oct 15, 2021

Address:

42 k Parmarvas, Udalpur, Ta- Visnagar, Di- Mehsana

Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my account without my notice on 15th October 2021.

As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."

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Nov 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance