[Resolved] HDFC Bank — hdfc bank credit card disapproval

MANAGER KUMAR SAINI

from narayanpur village, Uttar Pradesh

Address:

110085

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : [18j[protected]n1 ]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18j[protected]n1
Status
Disapproved
Remarks
We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.

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Dec 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by MANAGER KUMAR SAINI plz resolve my question

Verified Support

Nov 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that your application was considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating / credit processes (which include a combination of verifications, credit bureau reports and document verifications). Basis the same, we were unable to approve your application earlier, as it did not meet the mentioned internal criteria of the bank. Basis your current representation and details provided, we have once again taken up your credit card application for a suitable review and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

-Nadia
HDFC Bank Customer Assistance