[Resolved]  HDFC Bank — hdfc bank failing to revoke sealed account, customer subjected to harassment

Address:

Kolkata, West Bengal, 700004

Dear sir/madam,

This is to bring to your notice that hdfc bank limited, shyambazar branch, kolkata (W. B) has been harassing the consumers like us for no fault of ours. As on 17th nov'17 we got to know that super avenue service station accounts (Current account:xxxxxxxxx0024 and xxxxxxxxx0056) are sealed/blocked on phone inquiry we got ambiguous replies (E. G a/c blocked due to aadhar not linked, however the same was linked long back), on further ascertaining to the bank we got to know for the outstanding esic dues the account was sealed.

As on 30th nov'17 we have received one letter from bank that rs 49198.00 is debited as on the aforementioned date from account for esic dues (Note: the dues of esic was rs 61993.00 + interest rs (10*17.45)=rs 62167.50 and the bank balance was rs 68047.00), kindly notice even after having adequate funds in account they did not remitted the dues.

Rs 17.45 per day w. E. F 14/11/2017 interest will be incurred till the date of remittance will be levied.

Till data as on 20th dec'17 super avenue service station account is not unblocked for the reason unknown to us. Despite providing proper letters from esic for revocation of sealed account hdfc bank refusing to unseal/unblock account adding to that representative from super avenue service station are harassed and mistreated by bank employees.

Kindly also note there is no bank manager we could contact, as per the employees there is no bank manager for hdfc bank limited shyambazar branch, kolkata, only an alternative for bank manager is there whose name is supposedly mr rishiraj garai (Not sure whether it is real name or not as he could not furnish us with employee id) there is another bank employee whose name is supposedly mr abhijit nath from whom we are subjected to extreme harassment even when we were depositing money in our respective account. Both mr rishiraj garai and abhijit nath extemely tormenting and abusive. I hope this is how they deal with customer to extort money with out any notice or intimidation.

Kindly note we are facing huge losses due to the unforeseen and deliberate act of sealing the account linked with business.

Please take strict action against the bank and their highly abusive employees
And help resolve the above complaints made at the earliest.

Thanks in anticipation

Regards,
A pal chaudhuri
Super avenue service station