[Resolved]  HDFC Bank — HDFC Bank Illegally stealing investment (returns) money from my bank account - Customer Id[protected]

Address:Bangalore

I invest in shares and get quarterly interest payments. HDFC deduct the amount from my interest payment illegally and not provide a satisfying reason and ignoring /closing my complain or complaint ticket. They are not in a position to explain with what power or rights they are deducting money from my interest payment, which they have no right to deduct.

Instance 1 :
Payer Bank

Value Date
[protected]:00:00.000
Initiated On
[protected]:46:35
Customer Reference
10659853
Paid On
[protected]:56:42.781
SWIFT BIC
NA
Payment Credited
1812.02
Currency
INR
Transaction Reference
KL8MIN8XGGBL


Correspondent Bank (HDFC - stealer)

Value Date
[protected]:00:00.000
Charge Indicator
BEN
Charges Amount
413.00
Charges Currency
INR
Initiated On
[protected]:12:54
Customer Reference
G[protected]
Paid On
[protected]:13:44
SWIFT BIC
CITIINBXXXX
Payment Credited
1399.02
Currency
INR
Transaction Reference
[protected]


Instance 2 :

23rd Dec 2021

Amount to be received 1860 and, actual, I got 1447. Bank deducted amount
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Feb 5, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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