[Resolved] HDFC Bank — HDFC Bank Salary account Negative Balance

Sharpg

Jul 24, 2021

Address:

Hdfc bank , Marathhalli outer ring road branch

Hi, i opened have salary account in hdfc 5 years back when i was working at that time. After that i joined school for teaching and now Because of this covid 19 .. school have been closed and I don't have any job since last 2 years . But my hdfc exsisted old salary account showing -8850 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 8850 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I have sent a mail around 8 months back to close the account as I don't have job but no reply
Plz give me a juistice to me. 8850 is huge amount to me. What is the solution?
What is the action will take against this bank.

My bank details: Customer ID[protected]
Branch: Marathhalli outer ring road
Account number- [protected]

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Sep 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. We are working on your concern vide Ref ID:[protected] and will revert to you by August 06, 2021.

-Shweta
HDFC Bank Customer Assistance.