[Resolved]  HDFC Bank — HDFC bank Welcome Kit Returned

I recently opened a bank account with HDFC bank using net banking and did my kyc as per the bank suggested. And waiting for my welcome kit to arrive but it did not arrived to my house in due date instead i got an email and sms regarding that my welcome kit returned to the branch. As I am currently outside of the city in which the branch is located physically collecting from the branch is impossible, and to my shock customer care and branch employees are unable to help me regarding this. I'm currently locked out of my account and cannot access my salary account without using check book. Which I applied for after I got that my welcome kit returned. So currently I cannot withdraw my money using Debit card or neither can I enable third party money transfer using Debit card.
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Nov 19, 2021
Complaint marked as Resolved 
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