HDFC Bank — HDFC blocked my saving bank account without prior notice for KYC purpose | |
Hi, My account ( Customer ID:[protected] is blocked suddenly today (4/6/21), am not able to do any transaction. When i called my relationship manager, he is telling me to submit KYC documents at the nearest branch to activate the account. Now it is lockdown in Bangalore, how it is possible to do this now. Also iam having this account with HDFC bank with regular transaction for more than 5 years now, also my KYC documents are already submitted long back. I have to pay my rent, send money to my elderly parents who is in different city. The customer care doesn't have any solution, also they doesn't care about the seriousness of the problem. This is a harassment for no reason, am helpless now. BR Syed Was this information helpful? | |
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HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 05, 2021 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before June 09, 2021, with an update. We request your patience in the interim. -Zubin HDFC Bank Customer Assistance Jun 10, 2021 Updated by Syed Ibrahim M I have visited my home branch on 7th June and resubmitted and KYC documents and they have verified my address too but still the issue is not resolved. No one in the branch or back end office knows how to unblock my account transactions or what is the issue. HDFC seems to have worst internal communication, they dont have any access to other departments within their organisation . Its been more than a week and struggling without funds and HDFC is not able to help me in unblocking transaction which has been blocked wihtout any reason, now i have to proceed with legal procedures to file a complaint against the branch. They left me with no other option | |
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