[Resolved]  HDFC Bank — HDFC employee has cheated money while vehicle loan process

I had decided to buy a bike with HDFC two wheeler loan. While approaching HDFC loan agent(Karthik) had processed the loan and I got the bike.. during the processing time he took one month EMI from me in person as a advance EMI. Also told that it will be normalized in the upcoming EMI's.. also he told that the receipt will be received with the loan documents in courier.. I had waited for 4 months but nothing received yet. so I raised the complaint in HDFC website. HDFC manager had called me and told that he is no more working with HDFC and You have to get the money from him..
Please let me know how can I get the money back.. And is there any way i can book complaint against that person.
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Sep 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, along with the Loan Account Number. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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