[Resolved] HDFC Bank — HDFC Jet privilege debit card | |||
Dears, I am a Jet Privilege member and also an account holder of HDFC bank! Recently I applied for the Jet Privilege – HDFC debit card using Net banking! To my surprise I had to apply 3 times online but luck! - THIS was 4 months back Finally when Sagar from HDFC called me to ask in case I have some issues with the bank and I told him about the same! He helped me with changing my name, my address and also by applying for the JP- HDFC debit card physically! PFA my jet privilege card and my HDFC debit card for your reference. As soon as the card was issued to me 500 - 600rs were deducted as the annual fees, just for me to know that the new debit card has Mr Pankaj Mongias (name informed to me by Jet when i requested to merge my old JP number and new JP number which ws printed on debiit card) JP Number printed on it! - I received the card after 16th September 2015 I had to block my card so that a new could be issued! So some weeks of not using the card to withdraw in case of emergency! - BLOCKED the card on 30th Sept I had emailed HDFC and Jet on 30th September - till date NO resolution, NO calls Nothing at all Just one call from Geetanjali (who was also marker on my email) asking for the issues and on 30th sept and today it 7th October - NO CALLS, NO CARD ! Is this really the way HDFC – Jet work?????? Hoping to hear from one of you soon! Regards, Pooja Atara Dutta Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 08, 2015 HDFC Bank Customer Care's response Dear Customer, I would require a couple of details from your end to check this. Request you to write to [protected]@hdfcbank.com along with your customer ID, card details, contact details & charges details with ref ID TTU[protected] in the subject line. Will check and get back to you. -Bejoy HDFC Bank | |||
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