HDFC Bank — Hdfc life progrowth plus

ajit_angaj

from Pune, Maharashtra

Website:

www.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-plan

I tried to buy this policy online on 16th January during transaction my account got debited by 30000 Rs. but at last moment I received message "Transaction got failed" message from HDFC Life. I tried transaction second time through my credit card, this time transaction got successful. Policy creation process has started. But policy creation process is taking very long time and still not completed. I asked them to refund money for first failed transaction. They are rejecting this and asking me to wait till policy finishes. Policy creation is taking long time.Today is 11th February and both policy and refund of money not completed.

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Comments

vcspartan

from Gurgaon, Haryana

(1) I subscribed HDFC life pro growth on 14 February 2015 through Policy Bazzar. Policy Bazzar employee, Deepk empl ID-BE0564, guided me to buy HDFC Life Pro-growth Plus plan moreover; his supervisor helped me a lot to describe this policy. They said that if I subscribe this policy on 14 February on the same day, I would get a benefit in which 100% of my amount will be invested from the very first day of investment. Somehow I managed money to invest on the same day. But now as I can see it does not happen. I lately had words with HDFC Life employee, he stated something else.
According to the discussion with Policy Bazzar my whole amount supposed to invest in my policy.

(2) As I have already mentioned that I bought this policy through Policy Bazzar. They asked me all my information over phone and told me I would get a call from HDFC Life after a weak for proper information which would be filled on my policy documents. But I did not get any call from HDFC Life. I directly got bond papers and certificates. Therefore some crucial information is misspelt on my papers like my nominee name, her date of birth etc. Since these papers are misspelt it is worthless for me now.
I rushed to HDFC life branch as soon as I got my papers, a manager of that branch guided me to highlight all the misspelt area and attach a photocopy of the relevant document with an application. I did as he suggested and submitted my original certificates with an application, but after a weak he stated that HDFC Life could not provide certificate again.

I am writing this review after three years. Don't buy any product through Polocy Bazaar. THEY ARE CHEATER.
Nor believe in HDFC.

HDFC Life Customer Care's response, Oct 26, 2018

Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.

Siddhu Oberoi

I have 2 policy in HDFC bank
My POLICY NUMBER IS 17188846, 17923317 which is HDFC life policy started
when i bought these policy i was told that i will be getting 8-10% return every year without any market risk..
Also i was told that the maturity of the policy is 5 years.. they haven't told me the maturity of policy is 10 years and 15 years
the one who made these policy is left the bank.. her name is Ankita
i made this policy because of 5 years only...
1788846.. I paid 5 premium of this policy . i was thinking that i will be getting the amount this year
i didn't get that much of return . plus i also get to know that the maturity of these policy is 10 and 15 years
i trusted on you because of your HDFC good will.
i am a premium customer of bank
it's my hard money and i feel bad with these type of service.
i am very disappointed with this whatever happened to me..
therefore i don't want to continue this policy anymore
i am really depressed.. kindly return my money as your person mislead me and given me false commitment

i was mislead so badly.