HDFC Bank — Hdfc offus emi charges

I had made a purchase at Poorvika for an Ipad of 26999, the amount was deducted at Poorvika and for some reason my account shows 2 smart emi options when I had opted only for one and I had received a refund of a previous order but both are not reflecting and my available credit shows -21K and outstanding still shows 26K which is incorrect and the outstanding amount should be around 2K please help! Sharing screenshots of the statements below
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Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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