[Resolved]  HDFC Bank — HDFC policy payment not received and policy lapsed

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir,

I am Prince Asija, I had received a message from HDFC Life on 01st April, 2014 i.e.your policy is lapsed due to non payment of your policy amount, when I produce the Policy Receipt, he told me that is fake Policy Receipt, i told him that i had paid the cash payment, then i told i am personally visited in Sector 18 for check the name of Mr. Rohan Khanna is working in HDFC Life or not, HDFC Life Sector 18 Staff he told me that he was working in HDFC Life in Delhi Branch, then i paid the amount to Mr. Satender, collection boy of HDFC Life.when i paid the amount Mr. Rohan Khanna had confirmed the boy is correct to pay the amount, i had paid the 17, 500 /- in cash against Policy Premium Amount of Rs 25, 000/-, balance payment is my commission because i have introduce to self link customer in HDFC Life. but last 2 todays i had continusely call to Mr. Satender and Mr. Rohan Khanna, he was not pickup my phone, His Contact Number as below :-


Mr. Rohan Khanna :- +91-[protected]


Mr. Satender :- +91-[protected]


i requested to you please resolve my problem


Regards
Prince Asija
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Aug 14, 2020
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Comments

Dear Sir/Madam,

Request you to write to us at [protected]@hdfclife.com with complete policy details, so we can help you at the earliest. Thank you

Regards
HDFC Life

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