[Resolved]  HDFC Bank — Home Loan Disbursement from Mayur Colony branch

Address:Mayur Colony, Pune

I had requested for home loan disbursement from HDFC Bank from Mayur Colony branch in July 1st week and all process completed before end of 2nd week of July. But after the process was completed I have not received any update about disbursement from the HL executive Mr. Hari. Earlier he had asked me to meet in person on weekends at place near his home and was suggesting there will be issue in disbursement even though loan is approved. This is very shady practice on the part of executive.

I have not recievd any update from executive or customer care. The treatment given to the customer is extremely poor. I am contemplating of moving my preferred account to another just because of this poor customer service.

Request prompt support from HDFC support team to receive update on the disbursement. With current apathetic service from laon executive not having any confidence on the process.
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2021
HDFC Bank Customer Care's response
Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information