[Resolved] HDFC Bank — Home loan interest rate not reduced

nvlprabu2

from Hyderabad, Telangana

Address:	641005
Website:	www.hdfc.com

Sir,
i hold the HDFC Home loan with floating rate of interest for last two years. I do not know, why they are not reduce my rate of interest for last couple of months. but last week i visited and enquirer the same, they told me that, you have to pay the conversion charge Rs. 5000 + tax to avail the reducing rate of interest 9.15%.

but my current rate of interest is 9.70%.

1) the same time, if the rate of interest was raised, then they will wait for conversion fee to in cress
2) what is the meaning for floating rate?
3) how can i get the compensation for last couple of months interest, which i paid already.

looking for your support.

Best Regards,
Prabakar T
+[protected]

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Jan 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

HDFC Bank Customer Care's response Dear Prabakar,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Jun 13, 2019

Updated by nvlprabu2 I never got a call regarding this. And the same issue happens again now.
Why I need to pay additional money to reduce my interest rates?
Looking for ur support.
Best regards
Prabakar
[protected]