HDFC Bank — Home Loan processing fee fraud | |
I applied for home loan thru NetBanking and I got a call back from the HDFC bank executive and they told that I'm eligible for the home loan. Before processing further steps they told me to pay 3500 rupees as processing fee. Today I got a mail from HDFC bank that I'm not eligible for home Loan as my credit score is to too low. I have requested the refund amount which I have paid, but they refused to pay Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 23, 2021 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD. -Anay HDFC Bank Customer Assistance | |
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