HDFC Bank — I am complaining about hdfc credit card - one assist service

Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist membership fee on credit card ending with xx4768 but last time i changed the credit card form xx5360 to xx4768. My membership registration was on credit card ending with xx5360 but this time they deducted membership charge from credit card ending with xx4768 although it was not registered with one assist. how can they do that and who the hell are you to care about me.. I want my money back. Don't dare again to do this.
Please deactivate and refund my money asap

Name: Hemant Babu

One assist relationship no: 7355735

Mobile no: [protected]

Email : [protected]@gmail.com
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Hemant, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.

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