HDFC Bank — I did not get my NOC letter

Address:

New Delhi, Delhi

Dear Sir/ma’am

Last year I did settlement of my credit card .
Your employee Mr Mukesh Kumar send me the settlement details and I payed all the EMI’s .
But till now I did not get my NOC letter .
Now whenever I call for NOC THE SAME PERSON WHO DID SETTLEMENT OF MY CARD HE IS NOW FORCING ME TO GET ME NEW CARD OTHERWISE HE WILL CENCEL MY SETTLEMENT AND I HAVE TO REPAYMENTS ALL AMOUNT.
SO PLEASE LET ME KNOW WHAT IS YOUR BANK POLICY .
I HAVE TO TAKE NEW CARD OR YOUR BANK WILL GIVE ME NOC LETTER

YOUR Employee ( who call me)Contact No. [protected]

Mr Mukesh Kumar’s details
Email- mukesh.[protected]@hdfcbank.com
Mob. +[protected]

My settlement details

Alternate Account Number (AAN[protected]

Settlement Letter Number-[protected]

Please find all payment’s screenshots

Thanks & Regards
MD RAZA
[protected]