[Resolved]  HDFC Bank — I have made payment to incorrect account

Address:Grace Square A7, FLAT 203, opp upcoming satadium, Kausa Talav, KAUSA, Mumbra

Today i had made a transaction from my hdfc saving account [protected] number to a another credit account 485499******2886( account name Sushma Pagare by mistakenly, transaction UTR:[protected], for Rs. 12000.00.
I want reversal of my amount Rs. 12000.00.

thankyou
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
HDFC Bank Customer Care's response
Dear Customer,

we sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the transaction.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information