[Resolved] HDFC Bank — I'm being charged for credit card ever after closing it. | |||
With respect to the above-mentioned subject. I request a credit card from HDFC bank about 2 years ago, I have requested only one credit card but the bank issued me 2 cards of the same segment category with two different credit limits. After getting these two card I approached the Shankar Seth Road, Pune branch asking to close one of them. They didn't respond to my queries and told me that credit cards will get close automatically after non-usage. Now, it's been 2 years of inactivity on that card even I have not generated a pin for the same but still, I'm being charged for 2 years on the name of Maintainance charge. As per RBI guidelines, a card will get closed if there is no activity then why the card is still active and being charged? Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
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We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. for us to help you with the solution.
-Anay
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