HDFC Bank — IMPS Transaction Status showing - Processor down from 3 days

Hi Team,
I have made IMPS transaction on 1stJuly2022 with amount of Rs 23000 and I can see status is showing us Processor Down the day transaction IMPS transaction initiated and beneficiary has not received the amount.

It's been 3 days now. Sharing all the required details,

RRN Reference number[protected]
User Reference number:[protected]
Beneficiary A/c No: [protected]
Beneficiary IFSC Code: PUNB0064700

Kindly Help me asap on this.

Thanks,
Mahendra
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Jul 04, 2022
Updated by mahen2003
Hi HDFC Team.

Please reply awaiting for response.
Jul 04, 2022
Updated by mahen2003
Hi Anay,

All details has been provided in the description, what other else information you are looking for kindly confirm.
Please help me asap.
Jul 05, 2022
Updated by mahen2003
Hi Anany,

The url you have asked me to provide information when I am providing the reference number it is not taking, so either help me on this or get the details.
I have been following up for money since 4 days but no one is helping me

I have been stuck because of this please help me
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