[Resolved] HDFC Bank — International Transactions | |
My international transaction for a tutoring website failed once. When I tried to pay the credited amount of around INR 4600, the transaction would keep failing citing the reason as failed authentication, even thought the OTP I entered was correct. Ironically, another transaction just a day before of a larger amount went through just fine even without putting in the OTP. Is there any way to solve this or remove the OTP step from the transaction? Was this information helpful? | |
Nov 13, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 13, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution. -Anay HDFC Bank Customer Assistance | |
Add a Comment | |
58%
Complaints
32731
Pending
0
Resolved
18405
View all 32731 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment