[Resolved] HDFC Bank — Issues of paid card instead of lifetime free card

Tirlochan

from Tral, Jammu and Kashmir

Address:

Ludhiana, Punjab, 141003

Sir i am sorry to inform you that at the time of telecalling by your bank reprsentive she assured me issue life time free credit card. I conveyed her if you cannot give me life time free card then no need to issue me. Then why your bank issued me credit card. I have recording of this conversation. If their is no provision in your bank for life time free card why she committed me. You check your record this is purely shows that your bank is doing fraud with the public. Recently talked with your bank person he said after confirmation i will convey yu but till date he not conveyed me, now you said if you are not interested you send the request for closer. If necessary action not taken i have to take the support of legal cell.

Regards
Tirlochan singh

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Sep 24, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

HDFC Bank Customer Care's response Dear Tirlochan,

Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will get back to you on priority.

-Anay
HDFC Bank Customer Assistance