Hi there,
i've been using my credit card since 8 years now and never been a payment defaults but in the month of April 2022, i've missed my payment date because my phone got lost and i didn't get any payments reminders through SMS/Phone calls and have been charged with late payment and finance charges.
I've called the customer care hotline no. for almost 8 times asking for a fee waiver but they are not providing the same.
I don't want to end my relationship with HDFC bank because of this reasons and want immediate help to resolve this matter. Was this information helpful? |
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