HDFC Bank — Lien removal

HDFC Bank — Lien removal

T Tunil kumar from Bengaluru, Karnataka Feb 16, 2023 Feb 17, 2023 This thread was updated on Feb 17, 2023

I have been using HDFC Credit card for a long time and had made good transactions with bank and I recently lost my job and my condition is next to worse I got my final settlement so that I can run my life but the amount which got credited in the account is now on hold as they have marked the account on hold now I cannot use my funds ro clear my pending dues as requested many times to convert my Card bills into small EMIs but the support is horrible and want me to pay in one go knowing my condition I begged to HDFC team but aren't ready to help at all.. The amount which is marked as hold has to be released so that I can pay all my pending bills. Account number - [protected] Name - Tunil kumar Email - [protected]@gmail.com Phone number - Regards, Tunil Kumar Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 17, 2023

Verified Support

Dear Customer,

We regret for the inconvenience caused. Kindly note that EMI offers are time bound in nature and extended by the bank to customer based on a periodic review of their card accounts. The review may include factors like payment patterns and usage of the card. We have reviewed your card account based on your request and are unable to extend the EMI facility on your card account at this point of time. We regret any inconvenience caused to you in this regard. However you are eligible to avail the easy EMI option on your card at select merchant outlets. We request you to kindly check with the merchant before processing the transaction.

-Anay
HDFC Bank Customer Assistance