HDFC Bank Life Click2protect — Policy not issued even after 2 months and no refund also

Address:

Ahmedabad, Gujarat

I applied for HDFC life term plan. proposal no: 17691318 from policy bazar on july 16, 2015 Till now they are not issuing my policy and when i am asking for it they saying we did not provide you a date, it is under our scan and whenever it is ok, we will issue it. So i asked for refund and they are not initiating refund also . this process takes almost 2 months now. Hdfc life is so called top most brand in market . I am asking one thing that if there is technical problem in issuing policy cancel it. i dont mind. but do not harass customer.