HDFC Bank Life Click2protect — Worst customer service by HDFC Life

Address:

Mumbai City, Maharashtra

After much deliberation and harassment I have finally decided to cancel my HDFCLife policy application with the proposal number 17524939 but still have not got any response from them yet!!! It seems for some reason there is a disconnect between the Seabird foundation and HDFCLife as my ECG was taken and accepted by Seabird foundation however, HDFCLife claims to have not received it. Having the most uninterested response from HDFCLife and after trying to follow up several times myself as mentioned below the issue has still not been resolved even though the policy payment, documents and check-ups were done well in time by me with over a month ago. Details of me trying to follow-up to close the issue - 1. 6th April (Complaint#[protected] reported to Amit at 8:15PM 2. 11th April (Complaint#[protected] reported to Deepak and his supervisor Priyanka at 11:42AM. Priyanka had assured to resolve the issue by Monday evening (13th April) 3. 14th April (Complaint#[protected] reported to Pragnesh at 1:40PM 4. 28th April (Complaint#[protected] reported to Priyanka at 10:14AM who has again assured to resolve the issue by Thursday (30th April) now! 5. 30th April, a represntative Harsh called me and assured to resolve the matter yet again in 10 days. 6. On 9th April again reported the issue to Milind (Complaint Number#[protected] What really concerns me, is that if this is how they harass the policy applicant, pity the harassment the nominees may have to go through to reap the benefits of the policy. Really shameful and disgusting!!!