[Resolved]  HDFC Bank Life Insurance — misselling

Address:Gurgaon, Haryana

I have purchased this policy from hdfc standard life represented by its employee (Kapil Kumar ). He described to me the following about the policy: "You only need to pay the premium for first 3 years and after that you will have the insurance cover for the next 30 years with FULL SUM insured) i.e :25lacs". after paying three year premium I was told that the premium is to be paid till 30 years else the sum insured shall be reduced to 2.5 lacs only. I also tried to get the policy information through the customer care and the HDFC life branches as well but I haven't got any satisfactory information till date. So I feel misguided by HDFC standard life employee at the time of purchase of the policy and now I am completely confused about my policy . please direct the insurance company to either restore the sum insured at Rs. 25 Lac or refund my full money with 12% interest. Also requesting to take penal action for such misselling practice of HDFC life Regards Rakesh Pandey [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Pandey,

We apologise for the inconvenience caused. Request you to provide your Policy details to assist you.

Thank You
sorry to hear so, but share your policy details(scan copy) at [protected]@gmail.com, and stay prepared to receive mid-way solution which i hope will suit you...
because i am not a representative of any company, but an individual victim like u...

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