HDFC Bank — Locker Charges Deduction without any communication

I am HDFC Bank account holder. Most of the time HDFC bank keep deducting small charges without informing but this time they deducted Rs 5000 and additional charges of Rs. 618 for annual locker fee, which is almost 4 times higher than last year. This is really annoying. If HDFC bank can flood our mail box with loan, credit card related promotional mails, then why cant they inform us about revised charges via mail? Who gave them this right to deduct money from our account as and when they want? Even looking at HDFC website, we still see old charges detail. (I have Medium locker, and falls under city category C) http://www.hdfcbank.com/htdocs/common/rates_quick_glance/Deposit_accounts_prd_gl... For small charges people are usually not complaining, but how can they deduct big amounts without prior notice? Is there anyone who can help here? Else only option we have to close every single account with HDFC.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information