[Resolved]  HDFC Bank — Looting in the name of Depository charges

Address:Arni, Yavatmal, Maharashtra

Hdfc bank is doing something atleast a bank should never do.
Breaking the trust of its costumers.

First of all the bank lied to me that the demat account will be free and then after
an year, without me even activating that demat account they deducted 885 Rs in the name of Depository charges from my Savings account.That too without my consent.This was in the year 2022, ie last year.
As anyone will do I rushed to the bank to confront them about this misdeed.They lied to me that I was told the money will be deducted after a year.I denied and asked for the refund and closure of that demat account.
They asked me to write two applications regarding refund and closure and I did.
I was patiently waiting that one day my money will get refunded but guess what fast forward this year they again deducted money from my account for depository charges of next year.
What the hell I am supposed to do after giving them in writing to close the demat and application for refund?
They are still not closing my account and giving me my refund.
They are againg deducting my money.

I mean Banks should be trusted for our money and these people are doing ### like this.
This is completely unacceptable.
I NEED MY MONEY BACK AS SOON AS POSSIBLE.😩
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Oct 29, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2023
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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