[Resolved]  HDFC Bank — Make false promise and loot people

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello,

I have purchased HDFC ergo policy on my credit card. I got a call from HDFC bank, and asked me to buy a policy worth Rs 11231, for 2 years on credit card and they said if I want to cancel the policy I can cancel it anytime within 15 days of receiving the policy and full amount will be refunded.

I requested for its cancelation, few days after buying the policy. Now they are saying they will refund around 4000 Rs. as 7500 is deducted for some service charge, courier and processing fees.

They are torturing me and forcing me to not to cancel the policy. They are not even ready to listen and their customer care executive are so rude. They are saying ki "Its your mistake that you bought the policy". I mean WTF, they dont keep their words and how can they blame customer.

Following are the Details
Policy No :[protected]
Customer Support Person Name I talked with : Priya
Employee ID for HDFC Customer Executive : C10198

DONT EVER TRUST HDFC, THEY JUST MAKE U FOOL.

Regards
Lofty Khanna
[protected]