[Resolved]  HDFC Bank — Money deducted without information

Address:Bangalore, Karnataka, 560066

My savings account is [protected]. Due to personal financial trouble i was not able to maintain minimum balance of 10000 since last one year. Last week i saw account balance came to -852 rs, so i decided to start save in this account again and depostied 11000. with the deduction of 852 it bacme 10000+. Today HDFC deducted 8000 rs from my account without any notice. It is a fraud showing -852 last week and deducting 8000 today.
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Dec 28, 2016
Complaint marked as Resolved 
money credited after escalations
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Your email has been received vide ref id[protected]. The matter is still under investigation and we will update you in 3 working days.

Anay
HDFC Bank Customer Assistance
I got a call from HDFC and was informed that -800 balance was shown because of their system mistake and balance showing in your savings account may not be exactly same in their view.
There was no mail communication, they were trying to convey the same over phone calls. How can a bank system will be mistaken for showing balance. As an end user i will consider only the visible balance in my account.

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