[Resolved] HDFC Bank — Money transfer issue

Akhilesh Kumar Pandey Nanduliya

from Gurgaon, Haryana

Address:	Udham Singh Nagar, Uttarakhand, 91
Website:	WWW.HDFCBANK.COM

I have paid 9000 Rs extra amount to HDFC bank credit card against bill thru net banking of SBI on 27 Jan-2016. When we requested to HDFC bank for extra money refund they are told me that I have reverse ur extra amount thru Visa Money Transfer on date 18 Feb-2016 & provide to me ARN number-74283766048000000000979.But my 9000Rs till now not refund in SBI account as confirmed by HDFC bank. From Feb-2016 to till date wondering to n fro but nobody ready to solve my issue till now, they are always pretended that go to ur SBI branch & SBI representative told me go to HDFC bank. I have many times asked to HDFC pl provide to me account number in which they are transfer my money but they are not provide to me till now pl help me.My contact number-[protected],

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May 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with customer Id/ credit card no, charges in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance

Sep 15, 2016

Updated by Akhilesh Kumar Pandey Nanduliya Nobody response to me till now

Sep 26, 2016

Updated by Akhilesh Kumar Pandey Nanduliya Mr. Anirudd pandey call me from HDFC side & they are asking to me ccv number n DOB & expiry date