HDFC Bank Mutual Fund — Mutual fund not active since 1 month (Folio no[protected]

Address:	560017
Website:	www.hdfcfund.com

My mutual fund account is not active for over a month now.
It's been pending since nov 22nd. I was assured that it will be active by dec 22nd however, it is still not active. The call centre is a pain to deal with as most of the times the call just gets disconnected on its own i. E. After making you wait for 10 mins.
I am an imperia & a preferred hdfc bank customer. If i have to deal with such plight, i wonder what is the situation of all other souls who invested in hdfc mf.