[Resolved]  HDFC Bank — My fixed deposit not being cleared from the bank

Address:	Gandhinagar, Gujarat, 382424
Website:	www.hdfcbank.com

Hello!

I am here to complaint about HDFC Bank's poor service.

I was issued a credit card from HDFC Bank against my fixed deposit. It means I can't break my FD till I use the credit card.

I used HDFC Bank's credit card about 6 months then I decided to close the credit card because I wanted to break my FD.

I paid all the outstanding amount and closed the credit card as per HDFC bank's advice.

The credit card is closed and there are no dues but still I am not able to break my FD and it shows "LIEN EXIST" when I try to break my FD.

I contacted credit card's customer care, they said contact branch. I contacted branch (HDFC Sughad Branch) they said contact credit card customer care.

After trying a lot both ways (branch and customer care) still there is no positive response, no solution from HDFC taem. All I found is their lack of interest to solve the matter.

Now I am helpless and disappointed which made me register complaint here.

Hope HDFC Bank Ltd will read this and will do the needful about my issue. Also hoping that they will improve their service.