HDFC Bank — Negative Account For Credit Card In Cibil Bureaus

shidharhiras

from Hyderabad, Andhra Pradesh

Aug 26, 2022

Address:	Hyderabad
Website:	www.hdfcbank.com

Dear Sir,

I have paid all dues and closed the credit card also bank has shared NOC, but they have marked as negative account in cibil bureus as its been more than 7 months also when dispute raised to cibil bureus, Bank is not responding for the CIBIL Team to get it corrected and remove negative accounts in cibil bureus.

I have emailed to banks but they are denying to get it updated.

As this is hindering me to get fresh loans and credit cards.

Request you to update in all bureus and update as positive account.

Regards,
Shridhar H

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2022

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Sep 03, 2022

Updated by shidharhiras Dear Team,

Please cross check, as while before making payments i have removed the restructured due to covid 19 and made payments for the complete outstanding amount,
as the account is showing negative as per the cibil report as the credit facility status showing Restructured due to covid 19, even after dispute raised to cibil bureaus they confirmed the bank has not responded.

Request you to check and update and confirm.

Note: Please find the attached cibil reports for Experian where it is marked as negative account. Please update in all bureaus Transunion, Experian, Equifax, Crif.

Regards,
Shridhar Hiras

Sep 10, 2022

Updated by shidharhiras Dear Team,

When can i expect the response as i m just getting multiple dates but no output or response for the update.

Please update on earliest.

Regards,
Shridhar Hiras

Sep 27, 2022

Updated by shidharhiras Dear Team,

No update still.

Regards,
Shridhar Hiras

Oct 06, 2022

Updated by shidharhiras Dear Team,

I am not getting the issue resolved even after paying the complete outstanding, just marked as negative account since 9+ months, this is really affecting cibil and every 10 days they are giving dates and extending dates.

Please respond on earliest.