[Resolved]  HDFC Bank — Negative balance account closing and refund my actual amount which is available

Address:Mumbai City, Maharashtra, 400042

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and and hdfc bank talkd about the same close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in aprox 1 years back and i never requested for a new one). I sent to some amount By NEFT into my account for some reason on recently 3-4 month ago and i see that i have rs -6883.39 in my account and which amount i was sent this also not seen. I request you to please try to refund my available actual amt and close the account also
action or worn this bank dont theft commen man's money we are not generating money from home its come when we done very hard work .. i respect to HDFC but...
Bank have no right what so ever to do whatever they want without informing the
customer
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Oct 28, 2016
Complaint marked as Resolved 
cunsumee complait team nice follwp agains my complaint you are best. all the best for your team also thax to hdfc bank sinor manger they takes action quick when i had cal thax regards arun
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
HDFC Bank Customer Care's response
Dear Customer,

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/account no., issue details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

-Natasha
HDFC Bank Customer Assistance"
Complaint comments 

Comments

Dear natasha mam,
i has been alredy submit cancelation form aprox15 day ago and also confirm the same
With mr.hemanshu punjwani.
But there also my account are not closed.
And i dont recived any type of confirmation and aknowladement mail from hdfc bank ltd side
Please do on priority.
Regards,
Arun
A/c no-[protected]
HDFC Bank Customer Care's response, Oct 12, 2016
Verified Support
Dear Arun, We would like to inform you that as per salary account agreement if salary is not credited to your account for more than 3 months then account gets converted to regular savings account and Terms and conditions of regular savings accounts are applicable to salary account. Regular intimations are sent to customers for maintaining adequate balances in account to avoid AMB charges.

We regret to inform you that the charges are correctly debited and same cannot be reversed. We also request you to please maintain required balances in account to avoid such charges in future. In case you want to close your account same will be closed on receipt of account closure form. You can visit any of the nearest branch for submitting form.

Please feel free to speak to your Branch Official Mr. Himanshu Punjani on 24028515 for any further clarification or assistance.

We value your support and look forward to the continued opportunity of serving you..

-Natasha
HDFC Bank Assistance

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