[Resolved] HDFC Bank — Negative balance | |||
Hi, Myself rahul. My salary account (in hdfc bank) was created in my first company, O once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (without informing me or warning me) I do not have a debit card (lost few years back and i never requested for a new one)/ netbanking details. In my current company hr arranged hdfc guys to open new salary account in hdfc. After documents checking they are saying i've 5433/- negative balance in previous hdfc account. Hdfc not allowing me to either activating / closing previous account they are saying i've to pay all remaining negative balance for activation or any activity related to that account. they told have to maintain 10, 000/- per month in saving account. So what is the use of salary account (zero balance account)? This is the worst bank service ever have I request you to please take action against this bank.. they have no right what so ever to do whatever they want without informing the customer.. Account details - [protected] Branch - powai_mumbai Regards, Rahul joshi.. [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
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The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit.
In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank.
Please visit:
http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions)
http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/...⇄ (On charges applicable for the Regular Savings Account)
Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.
-Natasha
HDFC Bank Customer Assistance