[Resolved] HDFC Bank — Negative balance in my account.

Piyush_p2

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:	hdfcbank.co.in

My first company opened an salary account for me with your bank in December 2014, since I am no longer associated to the first company and I am not using this account and it has been converted to savings account, and I have been imposed with negative balance of a fixed amount from Jan 2016, which is not suppose to happen, according to RBI's guide line (https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=9343&Mode=0) bank can no longer impose negative charges on savings account and now my balance is -6945. This is totally frustrating and unacceptable. And this is not an issue with me only, there are thousands of people whose account has been imposed with negative charges inspite of RBI's circular.

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Nov 21, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to write to us at [protected]@hdfcbank.com along with your account details, charge details and registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance