[Resolved] HDFC Bank — Negative balance show

mamta2468

from noida, Uttar Pradesh

Oct 12, 2021

Address:

sec-110 , noida , 201306

My salary account (In hdfc bank) was created in my company in oct 2020, i left my job due to corona and my family issue. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. but previous day one message come from hdfc bank that show my balance in negative -2731 . then i check my account balance its show my balance in show in negative. . so I request you to please take action against this bank and close my bank account . i am not able to pay this money because now i am not working anywhere. and They have no right what so ever to do whatever they want without informing the customer.

thanks and regards

ACC NO- [protected]
IFSC - HDFC0002649
NAME - mamta
mobile no - [protected]

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Nov 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 16, 2021.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Oct 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

Your comments has been shared with concerned team for further action. Our bank official will respond to your query on or before October 20, 2021.

We appreciate your cooperation and patience in the interim.

-Anay
HDFC Bank Customer Assistance