[Resolved] HDFC Bank — no proper guidance for home loan from hdfc bank

Pawasthi

Address:

Thane, Maharashtra, 400612

Hi this pooja awasthi cust of hdfc loan no[protected] from past 3m from dombivli br alvita is the person home loan i try to call them several times but there is no response from whole hdfc team and i have to take leave from my office to ask small queries to them. On google there are many nos provided but no response. Dombivli branch people dont response and they are not helpfull. And they commited wrong for pmyojana. Hdfc is worst for banking please some help as im stuck with this bank they only charge, different charges and no work i try to talk on mails but no reply. They check my mail when i visit to there branch. So irritating. Alvita provided nos for some procedure they charged me 2500rs and the original charge was 1300rs. And when i asked for recipt she gave me after 1week after so many followoffs. I want to change my bank and need my all processing fees and all my expenses leave money which i spent just to communicate small queries from hdfc as they are vunerable they are not meant for banking purpose

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May 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 07, 2018

oy2665742's response Dear team
Please refund deduction rs. 885 on 28 march 2018.

Verified Support

Apr 12, 2018

HDFC Bank Customer Care's response Dear Customer,

As we understand that the Home loan was sourced by HDFC Ltd; your query/complaint pertaining to the housing loan is being forwarded to HDFC Ltd for redressal.
You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please visit https://goo.gl/ny9Xai for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Apr 13, 2018

HDFC Bank Customer Care's response Dear Pooja Awasthi,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans