HDFC Bank — Noc/removed from CIBIL

Address:

Kolkata, West Bengal

Dear Sir

I had a HDFC credit card([protected]) with the limit of Rs.18000/-. My outstanding amount at the time of settlement was 31368rs. Settlement done on dt.26.09.13. After the payment of Rs.18500/-, an agent
said, you will get a NOC from the credit card dept. Till the date, I did not received NOC and even not removed from CIBIL list.As per HDFC customer care, my out-standing is Rs.34000/- and I have to do the complete payment, then only I will get NOC and remove from CIBIL list.
So sir, let me know the exact procedure to short out the problem.

Thanks & Regards,

RAMAKANT KUMAR
AIR INDIA, NSCBI AIRPORT
KOLKATA